Frequently Asked Questions

What is Petal Fresh Pure?

Petal Fresh Pure is a line of products for personal body care and hair care. Petal Fresh Pure specializes in certified organic ingredients, such as herbal extracts, for quality care at affordable prices.

What is Hair ResQ?

Hair ResQ is a line of haircare products developed under Petal Fresh Pure to address common haircare concerns such as hair thinning or scalp care. We combine the power of nature and science to create targeted hair care regimens.

Do Petal Fresh Pure products have parabens?

Petal Fresh Pure utilizes carefully selected, certified organic ingredients that are carefully balanced with the gentlest, safest cleansing and conditioning agents to cleanse and nourish your body, hair and scalp. Vegetarian and cruelty-free, Petal Fresh Pure is also good for the environment and those living an eco-friendly lifestyle. Safe for the environment, safe for your body, Petal Fresh Pure will restore your health and beauty with worry-free simplicity. When you select a product from the Petal Fresh line, you can take comfort in knowing you are making an affordable, healthy choice.

Why organic?

Our certified organic ingredients promote healthy living according to an eco-friendly, sustainable lifestyle. Our products uphold a higher standard of beauty with formulas free of harsh chemicals or preservatives.

Why use natural ingredients?

Natural ingredients and herbal extracts have extremely powerful and effective properties. Natural ingredients are safe, healthy and easily absorbed by the skin. Using natural products promotes health and wellness for your body.

What percentage of your product formulas are natural ingredients?

Most of our products are proudly formulated with 96% natural ingredients, but even at the lowest percentage, we use at least 88% natural ingredients.

What are the benefits to your products?

Petal Fresh Pure utilizes the gentlest cleansing and conditioning agents, so that our products are hypo-allergenic and perfectly safe. Our herbal extracts and natural oils are extremely antioxidant-rich and nourishing to the skin, restoring damage and preventing future damage.

What preservatives do you use?

Currently, we are utilizing a natural base of perservatives that includes: Benzyl Alcohol, Dehydroacetic Acid or Sodium Benzoate. We do not use harsh perservatives in our Petal Fresh Pure products such as phenoxyethanol, methylisothiazolinone, and methylchloroisothiazolinone.

Are your products cruelty free or tested on animals?

None of our products are tested on animals. None of our suppliers test on animals, nor do we use ingredients that require animal testing.

Are your products vegetarian or vegan?

The majority of our products are vegan, with the exception of the products that include Honey in their ingredients.

Are you registered with PETA? Why can't I find Petal Fresh on their website?

We are registered under the name of our company Bio Creative Labs.

Are Petal Fresh Pure products safe for pregnant women?

Yes, our products are safe for pregnant women, and in fact many Petal Fresh fans rave about our body butters for their baby bumps! However, if you have any specific concerns, we recommend consulting your doctor.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at customercare@biocreativelabs.com