Shipping and Delivery Policy

Shipping and Delivery Policy for PetalFresh.com

At PetalFresh.com, we understand the importance of timely and reliable delivery of your purchases. Our shipping and delivery policy is outlined as follows:

1. Shipping Methods
We offer a variety of shipping methods to meet your needs, including standard shipping, expedited shipping, and international shipping. Shipping rates and delivery times may vary based on your location and the shipping method selected.

2. Order Processing Time
Orders will be processed and shipped within 3 days of receiving the order.

3. Delivery Time
Delivery time is estimated based on the shipping method selected and your location. Delivery times are not guaranteed and may be impacted by unforeseen circumstances, such as inclement weather or carrier delays.

4. Tracking Information
Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track your order using the carrier’s website or mobile app.

5. Shipping to Multiple Addresses
At this time, we are unable to ship to multiple addresses for a single order. If you need to ship to multiple addresses, please place a separate order for each address.

6. International Shipping
We offer international shipping to select countries. Delivery time and shipping rates for international orders may vary. It is the responsibility of the customer to pay any applicable customs duties or taxes for international shipments.

7. Shipping Charges
Shipping charges are calculated based on the weight and dimensions of your order, as well as your shipping location. Shipping charges will be displayed at checkout before you place your order.

If you have any questions or concerns about our shipping and delivery policy, please contact us at customercare@biocreativelabs.com.